Terms and Conditions

These Terms and Conditions describe the rules that apply when you use the Spin Platinum platform. They set out the relationship between us and our users, explain account obligations, and describe how promotions, payments and disputes are handled. By registering or using our services you accept these terms and any updates published on this page.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share login credentials. If you suspect unauthorised access contact support immediately. We may suspend or close accounts that show signs of fraud, money laundering, bonus abuse or multiple-account activity.

Single account rule

Only one account is permitted per person, household and payment method unless we explicitly allow otherwise. Accounts linked by IP, device or payment details may be subject to review or closure.

Eligibility requirements

You must meet our eligibility criteria to open and use an account. This includes being of legal gambling age (18+), providing accurate personal information at registration and complying with our restricted-country rules. We reserve the right to refuse registration or to close accounts where eligibility cannot be verified.

Acceptable platform use

Use the site lawfully and in good faith. Prohibited behaviour includes attempting to manipulate games or outcomes, exploiting technical errors, colluding with other players, using bots or automated tools, or attempting to circumvent limits and anti-fraud controls. Chargebacks, payment disputes and any activity intended to avoid verification or responsibilities may lead to account suspension and forfeiture of funds and bonuses.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer and to these general rules. Welcome and other bonuses require a qualifying deposit and are subject to wagering requirements, contribution limits and game restrictions. Standard casino welcome offers carry a 40x wagering requirement on the combined deposit + bonus amount unless otherwise stated. Maximum bet while wagering is limited to €12 or 5% of the original bonus amount, whichever is lower. Free spin winnings and any bonus winnings are subject to the applicable wagering before withdrawal. Time limits apply to promotions - check the offer details for exact expiry periods.

Deposits and withdrawals

Deposit and withdrawal options available to you depend on your chosen payment method. Minimum deposit for play is generally €10 and a minimum of €20 may apply to qualify for certain welcome offers. Minimum withdrawal is generally €20. Withdrawal limits are applied to accounts and may include weekly and monthly caps; higher limits may be available for verified or VIP accounts. Withdrawals are subject to verification checks and may be delayed pending receipt of requested documents.

Dispute resolution

If you have a dispute, contact our support team and provide relevant details and documentation. We will investigate and reply with our findings. During an investigation we may place holds on affected funds and restrict account access. If you remain dissatisfied after our internal review, we will outline further steps available to you in the response, noting that some matters require identity or payment verification before a final decision is reached.

Updates to Terms and Conditions

We may update these terms from time to time. Updated terms will be posted on this page and will apply from the publication date. It is your responsibility to review these terms regularly. Continued use of the platform after changes have been posted constitutes acceptance of the revised terms.