Privacy Statement
At Spin Platinum we take your privacy seriously. This page explains what data we collect when you use our services, how we use and store that information, and the steps we take to protect your personal details. We aim to be clear about your choices and the rights you have over your data.
Types of data we collect
We collect several categories of information to provide and secure your account and to operate our games and betting services.
Personal data
This includes information you provide during registration and account management, such as your name, date of birth, email address, phone number, and payment details. Personal data also covers identity documents where verification is required.
Technical data
We collect technical information about your device and connection, including IP address, device type, browser, operating system, and site activity logs. This helps us deliver the service, detect fraud, and improve site performance.
Transactional data
Transactional records cover deposits, withdrawals, wagers, wins, losses, bonus activity, and other account transactions. We also keep records of communication and support interactions related to your account.
How we use your information
We use personal, technical, and transactional data to:
- create and manage your account and process payments
- verify identity and comply with regulatory and anti-fraud checks
- deliver customer support and respond to inquiries
- operate and improve our services, including personalised content and responsible-gambling tools
- perform analytics and security monitoring to protect accounts and detect abuse
Data protection practices
We protect data using standard technical and organisational measures, such as encryption for data in transit, access controls for staff, and secure storage systems. Access to personal data is limited to authorised personnel who need it to perform their duties.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, provide personalised content, analyse site usage, and support advertising where applicable. You can control cookie settings through your browser or the site cookie settings tool. Disabling certain cookies may affect functionality.
User rights
You have rights over your personal information, including the right to request access, correction, restriction of processing, or deletion where applicable. You can also object to certain processing and request data portability for information you have provided.
Access, correction and deletion of data
To review, update, or request deletion of your personal data, contact our support team. We will respond to valid requests and explain any limits to deletion that may apply, for example where retention is required for legal or operational reasons. To get help, email [email protected].
Information sharing and third parties
We may share information with third parties that assist with payment processing, identity verification, analytics, fraud prevention, and legal compliance. We require partners to handle data securely and only for specified purposes. We do not sell your personal data.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. When we make significant changes we will notify you via the site or by email where appropriate. The most recent version is always available on this page.